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Wepsol - Privacy Policy
The website and app Hookswepsol is owned and operated by WeP Solutions Limited, a Public Limited Company, incorporated under the provisions of the Companies Act, 1956 and having its registered office at No. 40/1A, Basappa Complex, Lavelle Road, Bengaluru- 560001, (hereinafter referred to as “Wepsol” which expression shall, unless be repugnant to the context thereof, be deemed to include its successors and permitted assigns). The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or Wepsol, as the context so requires.
Wepsol recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy describes how we treat user information we collect on the websites and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers and all users, both natural and artificial juridical persons, who access the website or who are availing services in accordance with agreements/contracts with Wepsol or its parent and/or its subsidiary companies. (Hereinafter “You” or “Your”). By visiting and/or using our website, you agree to this Privacy Policy.
This Privacy Policy has been published in compliance with the applicable provisions of the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 framed thereunder.
We and our authorized third parties may collect, store or process information and data as required under applicable laws and regulations of India and also based on your use of our services and our business relationship with you.
SCOPE OF THE POLICY
This Privacy Policy (Hereinafter “Policy”) regulates the use of the websites namely, www.wepdigital.com, www.wepsol.com, www.wepgst.com and any other websites that WeP Solutions Limited may add in future which are individually and collectively hereinafter referred to as “website” or “websites”.
INFORMATION WE COLLECT
Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and IP address.
Payment and billing information. We might collect your billing name, billing address and payment method when you conduct an online transaction on our website. Credit card information may be obtained and processed by our online payment partner.
KYC Information We might collect your information regarding KYC details, status and related documents information from the KYC Registration Agency, Goods and Services Tax Network (“GSTN”) and National Informatics Centre. You hereby authorise WeP to download and collect information from governmental and other statutory bodies including but not limited to GSTN and NIC.
Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Service Information. We may collect information about the use of our website/s for the purpose of usage analysis.
Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways. We collect information directly from you. We collect information directly from you when you do a transaction on our website. We also collect information if you post a comment on our websites or ask us a question through phone or email or through social media handles. We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Sensitive Personal Data or Information. Wepsol does not intentionally collect any sensitive personal information via our websites unless legally required to do so. Sensitive Personal Information includes physical, physiological, mental health condition, sexual orientation, medical records, financial information such as bank account or payment information of natural person. Wepsol works to protect the confidentiality and security of such information it obtains in the course of business. Access to such information is limited and policies and procedures are in place to safeguard the information from loss, misuse and improper disclosure. Wepsol does not collect any Sensitive Personal Data or Information about a visitor unless voluntarily provided by the Visitor. If you choose to provide us with your personal information when you visit our portal, we use it only to take necessary action on your request.
USE OF YOUR PERSONAL INFORMATION
We collect and use Personal Information to provide you with the required services or information. The Personal information that we collect from you is held in accordance with applicable laws and regulations in India and will be used by us for a number of lawful purposes connected with our business operations and functions, some of which are enumerated below.
We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
We use information to comply with legal and statutory requirements We might use your information to be shared with administrative and regulatory authorities, if necessary, to comply with applicable legal and statutory requirements.
We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties to understand customer behaviour.
We use information for security purposes. We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy products/services from us we'll enrol you in our newsletter.
We use information to send you transactional communications. We might send you emails or SMS about your account or a product/service purchase.
We use information to carry out activities connected with running of our business such as personnel training, quality control, network monitoring and in connection with the transfer of any part of our business in respect of which you are a customer or a potential customer.
We use information as otherwise permitted by law.
SHARING OF INFORMATION WITH THIRD PARTIES
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors.
We will share information with our business partners. This includes a third party who may be our service partner, product developers etc. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or summons. We may also share it if a government agency or investigatory body requests. Or we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold, we may give our customer list as part of that transaction.
Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so or unless we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.
Information shall be shared, without obtaining prior consent, with Government agencies mandated under the Law to obtain information including Sensitive Personal Data or other information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
We may share your information for reasons not described in this policy. We will tell you before we do this.
RETENTION OF INFORMATION COLLECTED BY US
We might retain the Information collected by us to the necessary extent in compliance with the legal and statutory requirements and for the purposes set out in this Policy. The security and integrity of your information shall be protected and preserved through adequate measures for the entire duration of the period we retain your information with us.
COOKIES
The Company/Website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them and that cookies are useful for enabling the browser to remember information specific to a given user, including but not limited to a User’s login identification, password, etc. The User hereby expressly consent to the same.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the contact details of the Grievance Officer are provided below:
Company Secretary
WeP Solutions Limited
40/1A, Basappa Complex, Lavelle Road, Bangalore - 560001
Email: compliance.officer@wepsol.in
If you have any questions about this Policy or other privacy concerns, you can also email us at wep.legal@wepsol.com
UPDATES TO THIS POLICY
This Privacy Policy is subject to periodical updates and we reserve the right to update, amend or delete the Policy terms from time to time. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
INACCURATE PERSONAL INFORMATION
Wepsol shall not be responsible for the accuracy of personal information supplied to us by a website user. It is the website user’s duty to ensure that the information provided by it or its employees are accurate.
JURISDICTION
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and exclusively by the Courts in the city of Bangalore.
LINKS TO THIRD PARTY WEBSITES
The Wepsol website may contain links to third party websites, which are not under the control of Wepsol. Wepsol has no responsibility or liability for and makes no representations whatsoever about any other website that you may have access to through the Wepsol website. These linked sites are only for your convenience, and therefore, you access them at your own risk. The inclusion of such links does not imply that Wepsol endorses or accepts any responsibility for the content or uses of such websites.
If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.
DISCLAIMER
Usage of this website shall be construed and deemed as an acceptance of all our terms and conditions and policies. It is also understood that acceptance of the Disclaimer will amount to a waiver by you in respect of any claims that you may have against Wepsol arising from the content posted herein, your usage of this Website or interaction with any other User/ Member, back-end team member, room editor and mentor associated with this Website. The terms of Disclaimer can be amended from time to time at our sole discretion by posting revise terms and conditions at anywhere in this website pertaining to policies. It is your responsibility to be aware of any such revised terms by checking the website. Your continued use of this website following changes to terms and conditions and policies constitutes your agreement to the revised content of policies.
