Frequently Asked Questions- FAQ

Do WeP Billing Printers require a PC connection?

(Answer- Not necessarily, you can manually feed these items by using the keypad on the machine in the add item menu. This machine has three options for data feeding 1) Through PC, 2) Through manually and 3) Through a pen drive.)

Is it possible to have Barcode, Keyboard and Weighing Scale connectivity with WeP Billing Printers?

(Answer- Yes, WeP billing printers have the option for connectivity).

In print generation, can I get the total quantity of items along with the sum of every bill?

(Answer- The total quantity is displayed along with the sum of every bill in every print. The item-wise quantity and price details including offers & discounts if applicable, will also be reflected in the printed bill.)

Can I use this in general stores, petrol pumps, restaurants, cafes etc.?

(Answer- Yes, we offer a range of billing printers tailored to different business needs. For example, the BP-2100 is ideal for general stores, while we also have specialized options for petrol pumps, restaurants, cafes, and more.)

Do WeP Billing machines generate Barcode labels?

(Answer- No, WeP Billing machines print 2-inch and 3-inch bills and cannot be used for bar-code printing.)

Will I receive guidance or a demo to operate any Wep Billing Device?"
(Answer- Absolutely! We provide a detailed demo to ensure you’re comfortable using the device. WeP Billing Printers are designed to be user-friendly, and we’ll also assist you with entering your store's inventory details to get you started seamlessly.)

What should I do if I encounter an issue with the machine?"

(Answer- In the unlikely event of a problem, you can easily reach out to our customer care team using the dedicated support numbers provided with your WeP billing printer. Additionally, we offer a 6-month warranty to ensure your peace of mind and prompt assistance for any performance-related concerns.)

What is the storage capacity for items in WeP billing printers?

(Answer- WeP billing printers offer flexible storage capacities, ranging from 2,000 to 21,000 items, depending on the model you choose. This allows you to select a printer that best suits your business needs, whether you run a small store or a large retail outlet. For personalized guidance, feel free to contact us at 8103-500-500.)

Can I generate a Daily Sales Report with WeP billing printers?"

(Answer- Absolutely! WeP billing printers are equipped to generate a variety of reports, including daily sales reports, item-wise reports, tax-wise date reports, profit reports, and more. Different models offer reporting capabilities to meet the unique requirements of your business.)

Where can I get paper rolls for the WeP billing printer?
(Answer- We recommend using high-quality thermal paper rolls to ensure the best performance and durability of your WeP billing printer. While thermal rolls are easily available at local stationery shops, their quality can vary. For consistent results and reliable quality, it's better to order directly from our website, wepmyshop.com)